Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including your name, service address, billing address, email address, telephone number, ZIP code, property and access information, pet information, service preferences, scheduling information, and communications with us.

When you request a quote, enroll in service, manage your account, or make a payment, information may also be collected and processed through third-party service providers that help us operate our business.

We may also receive basic technical information associated with use of our website or online services, such as browser type, device information, IP address, referring pages, and website usage information, where such information is collected by our website platform or analytics tools.

2. How We Use Information

We may use information we collect to provide quotes; determine service availability; establish and manage customer accounts; schedule and perform services; process payments; communicate about appointments, service changes, account matters, and customer support; maintain business and transaction records; improve our website and services; prevent fraud or misuse; and comply with legal, tax, accounting, and regulatory requirements.

We may send service-related communications by email, telephone, text message, or through a client portal when appropriate. Marketing or promotional communications will be sent only as permitted by applicable law and any consent requirements that apply.

3. Payments

Texas Scoop Rangers may use third-party payment processors, including Stripe, to securely process customer payments. We do not need to directly store complete payment-card information when payments are processed through these providers. Payment information is handled according to the applicable payment processor's own privacy and security practices.

4. Client Management and Scheduling

We use third-party business software, including Sweep&Go, to assist with functions such as quote requests, client onboarding, scheduling, customer records, service communications, billing, and client portal services. Information necessary to provide these functions may be processed through those systems.

5. How We Share Information

We may share information with service providers and vendors that perform legitimate business functions on our behalf, such as website hosting, client management, scheduling, communications, payment processing, accounting, technology, and related operational services.

We may also disclose information when required by law, legal process, or governmental request; when reasonably necessary to protect the rights, safety, property, or security of Texas Scoop Rangers, our customers, or others; or in connection with a merger, acquisition, financing, sale, or transfer of all or part of our business.

We do not sell personal information for money.

SMS Communications and Mobile Information

Texas Scoop Rangers, LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers solely as necessary to deliver communications on our behalf, maintain customer records, and support our business operations.

Customers who have opted in to promotional text messages may withdraw their consent at any time by replying STOP to a marketing message or contacting Texas Scoop Rangers directly. Opting out of marketing messages does not affect a customer's ability to purchase or receive services.

6. Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies necessary for website functionality, security, analytics, or improving the user experience. Browser settings may allow you to control or disable certain cookies, although doing so may affect website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission, electronic storage system, or method of electronic communication can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, insurance, and regulatory obligations.

9. Your Choices

You may contact us to request that we update or correct certain personal information we maintain about you. You may opt out of promotional communications using the instructions provided with those communications or by contacting us. Service-related communications necessary to administer an active customer account or provide requested services may continue.

10. Children's Privacy

Our website and services are intended for adults seeking pet waste removal or related property services and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Third-Party Services and Links

Our website or client experience may contain links to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and Texas Scoop Rangers is not responsible for the privacy practices of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The updated policy will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: